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The Difference Between An “Expert” And A “Marketer”

In Joe Polish and Eban Pagan’s new interview, the two marketers discuss the difference between an “Expert” and a “Marketer”.

With Eban’s recent launch of the “GURUBluprint” program, you can catch him doing interviews pretty regularly over the past few weeks, and with some really interesting internet marketing gurus too. You can read my previous posts, How to Sell Successful eBooks Online, 2, and 3 to see what subjects Eben has been covering.

Let me do a quick recap of Eban’s new product launch. Eban is reaching out to aspiring entrepreneurs who want to branch out onto the online market. He teaches the importance of discovering niche markets, and goes on further to provide a complete blueprint of how to go about starting an online business.

This interview was particularly interesting because it defines an “expert”, and a “marketer”.

If you don’t understand what a marketer is you’re bound to struggle to becoming one yourself. So, this is a really important interview to hear. Here’s a small recap by me if you don’t want to listen to the whole thing –

While experts attempt to sell knowledge, marketers actually think first about what it is people need and what their pains are. A marketer thinks in terms of what does the customer want? What information does a prospect need to solve an immediate problem?

Marketers find niches by identifying a need out there in the world, and giving it to those who seek to solve this need (or problem).

Marketers project themselves inside the customer; what are the needs that are not being met for me? While experts only expect people to buy their knowledge.

Marketers don’t expect people to do anything. They instead attempt to get inside the head of the consumer to find out what the consumer needs. Experts, on the other hand, feel entitled to get money in advance before sharing their knowledge.

Just as Eben has spent the past weeks giving away free stuff, it is exactly the approach he says marketers should follow. It may seem counterintuitive, but by learning the prospects’ mind – thoughts, feelings, the words they use to express their problems, and investing time in connecting with the perceived needs of the prospect, only then can someone see VALUE in a product.

Eben illustrates a good example: Dog training.

Say the issue that an owner faces with his dog is that the dog is barking aggressively.

The dog owner’s biggest fear becomes that the dog is going to hurt a small child, that the dog will have to be put down, and that the owner will go to jail.

The expert doesn’t dig into psychology of the dog owner. Instead he will want to teach him how to have a good dog.

The marketer, however, is going to teach the owner how to stop his dog from barking aggression so that it won’t attack a child, won’t be put to death, and the owner won’t have to go to jail in *60mins or the information is free*.

How much would it be worth for a dog owner to make an aggressive dog gentle? If the dog owner loves his dog, it’s priceless.

There’s the difference between what the expert thinks is valuable, and what the prospect thinks is valuable.

Only when you bring value to the prospect can you bring money to yourself as a marketer.

Eben recommends that you give away your knowledge for free – start a blog, do 5min videos etc., and really listen to your prospects’ words – listen to how they are framing their problems, and what gives them anxiety.

Only when you have understood your prospects psychology can you give him valuable information. Marketers aren’t afraid to lose a prospect as experts are. Marketers are in the business of providing value to people.

Listening to Joe Polish and Eban Pagan’s interview today has made me decide to share with you every day for the next few weeks a chapter a day from Claude C. Hopkins’ “Scientific Advertising” – the classic marketer’s book. It was mentioned in this interview, and I recommend you listen to it yourself if you’re delving deeper into the world of marketing.

Looking forward to reviewing “Scientific Advertising” with you over the next couple of days.

Cheers!

Anna @ Toronto

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The Birth of New Approaches to Business Behaviour

The Birth of New Approaches to Business Behaviour

The Outsourcing Approach

The biggest subject in online marketing forums over the past few months has been on the subject of outsourcing. If you regularly browse around popular blogs, chances are you’ve already been overwhelmed by a massive wave of content, and you’ve also probably encountered enough heated reactions to see that this issue is quite the debate. Two sides seem to be emerging. Those arguing for outsourcing are shedding light on some interesting topics, while those arguing against it by deeming it “exploitative” are shedding light on the more negative aspects.

Read whole article here

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How to Use Videos to Help Promote Your Website

Effective marketing is essential for helping an online business grow and gain a significant share of their market through the number of visitors to the website. This is especially true for new businesses, where the barriers to entry for others to set up and sell similar goods and services, are normally low.

As marketing budgets get squeezed during the global financial downturn, many entrepreneurs have to be increasingly inventive in their marketing efforts to stay ahead of the competition. This is where web video comes in.

Thousands of hours of content is uploaded to popular to video sharing websites, with millions of people from all parts of the world viewing, commenting on and sharing links with their family.

The nature of how video is exchanged and recommended means that small companies can compete on equal terms with larger, better funded businesses for the web’s huge market of customers.

Getting started with web video is fairly straightforward. You don’t have to be an experienced videographer, you don’t have to own a camcorder or even own any content. You can quickly and easily set up a website (using online website building software) and embed videos from sites like Youtube and Myspace to enhance the written content on your website.

If you fancy yourself as a director/producer, you’ll need a concept, a script, a camcorder, microphone and lights. However professionally directed video will always stand out in the crowd, today most of website designing companies in Toronto have all the equipment needed for producing high quality videos.

With the increasing popularity of portable media players like the iPod and smartphones like the PalmPre, BlackBerry and iPhone, people can access video on the move. When filming a video to promote a website, website owners should consider the size of their screens and avoid any wacky film techniques. Time-strapped consumers need to watch your video and need it fast!

If you’re concerned that your web video production is not of ‘professional’ quality, remember, the success of sites like Youtube has proved that tens of millions of people appreciate good content over style. If the video is funny or thought-provoking, viewers will not just watch the video, but also recommend it to their social media networks..

After you’ve finished editing your video, you can upload it to one of many video sharing sites to be shown to the world. Videos are now being listed as standard with websites in search engine results, so tags and keywords describing the content will help bring your video to people’s attention and drive traffic to your website. With regular video updates, you’ll find that your profile and visitor numbers will grow rapidly.

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Just what is a blog, anyway?

Just what is a blog, anyway?

Originally posted on  OJR

To blog or not to blog is no longer the question. The question now: What is a blog?

Capturing the blogging beast is no small matter, not when everybody from the lonely scribe in Paducah to me-too mass media in Manhattan is trying to get arms and minds around the virtual blob now encroaching online. Nor is the act of definition without consequences, as individuals and corporations make plans (and even multimillion dollar acquisitions) based upon the momentum behind something they can no more easily define than a Rorschach splotch.

“I don’t care,” e-mails Jeff Jarvis, the veteran print journalist and prominent blogger behind BuzzMachine. “There is no need to define ‘blog.’ I doubt there ever was such a call to define ‘newspaper’ or ‘television’ or ‘radio’ or ‘book’ — or, for that matter, ‘telephone’ or ‘instant messenger.’ A blog is merely a tool that lets you do anything from change the world to share your shopping list. People will use it however they wish. And it is way too soon in the invention of uses for this tool to limit it with a set definition. That’s why I resist even calling it a medium; it is a means of sharing information and also of interacting: It’s more about conversation than content … so far. I think it is equally tiresome and useless to argue about whether blogs are journalism, for journalism is not limited by the tool or medium or person used in the act. Blogs are whatever they want to be. Blogs are whatever we make them. Defining ‘blog’ is a fool’s errand.”

If so, what fools we mortals be.

Defining blogs is neither the first nor the last act in the ongoing attempt to understand the particulars of the latest online eruption. With apologies to Jeff Jarvis, the only other choice is ignorance. If blogs encompass everything online — if they are truly indefinable — then they won’t add up to much of anything. To glean the DNA of blogs, in contrast, is the first step toward exploiting their essence.

“When you look up blogs,” says Tiffany Shlain, founder and chairperson of the Webby Awards, “they really grew out of personal websites that were very common at the beginning of the Web. It’s not a startling new thing but deep-rooted in the Web. Go back in the history and Justin Hall had one of the first personal blogs.”

Weblogics Inc. co-founder and chief executive officer Jason Calcanis also agrees that all blogging trails lead back to Justin Hall.

“Justin Hall was really the first online blogger — his home page — there was actually a ‘Home Page’ documentary film about him in 1994-1995,” Calcanis says.

The personal website or home page, like Hall’s, morphed into the online journal known as a “Web log” — the phrase that begat “blog.” The origin of the word blog is just about the only thing that bloggers new and old can agree upon these days.

“The definition of a blog is a changing,” says Howard Kaushansky, chief executive officer at Umbria Communications, a blogging market research firm in Boulder, Colo. “Originally a blog was defined by the service you used or the host or by the tool you used to create the posting. So if you used [hosts] LiveJournal or Blogger, that was a blog. If you used Moveable Type [software], that was a blog. The reason the definition is changing is that these tools have made it so easy that there are companies who use a blog rather than a website. … So it’s a little bit more challenging today to define a blog.”

Working Definitions

“I can define them for you very easily,” Jason Calcanis says. “There are three main features of a blog: the first is reverse chronological order, the second is unfiltered content — the second somebody filters or edits the author it’s no longer a blog — and the third is comments.” Calcanis’s insistence on a precise definition puts him clearly in a minority of blogging experts who mostly admit they can’t or won’t define exactly what constitutes a blog.

Calcanis might add a fourth condition: hypertext links to the world outside the blog. Not long ago, he wrote disparagingly on his blog of CNET for neglecting links.

“Recently,” Calcanis wrote, “CNET started a blog which was simply their bloggers linking to their own reviews! Hello!??!!? The idea of blogs is to LINK OUT to good things on the Internet. …”

Tthe tendency of bloggers to excerpt chunks of attributed text, sometimes at length, from other sources, could be a fifth defining characteristic of blogs.

A final identifying attribute of the blog might be the flip, informal, ironic tone so common to bloggers, perhaps best exemplified by Wonkette’s Ana Marie Cox on her personal blog: “I am the editor of Wonkette, a guide to DC politics and culture, sort of.”

But there are also blogs that eschew attitude and embrace journalism, like L.A. Observed, the site maintained by Kevin Roderick, a writer and editor at the Los Angeles Times for two decades. “I’m happy for L.A. Observed to be called a blog, a website, a news site, a web publication — anything you like,” Roderick writes on his site.

Roderick has a personal explanation for his lack of attitude: “Unlike many of my favorite bloggers,” he says on the site. “I don’t write L.A. Observed intending to persuade or to provoke discussion. If that’s what you get out of it, fine. It’s just not my concern. If the readers I am aiming for believe L.A. Observed to be informative and useful, and it appears that they do, I’m satisfied.”

Terms Of Engagement

So the elements that define blogs — reverse chronology, unfiltered content, comments, links, an informal attitude, and appropriated text — are not exactly rocket science. Even so, organizations that track, poll and praise bloggers for a living have a hard time defining a blog.

“We don’t have an official definition,” says a spokesperson for Technorati, the blog tracking service. “It’s something that’s created with blog software. I don’t know how to answer that question. We don’t get that question.”

The uncertainty extends further to the Pew Internet & American Life Project. In ongoing research, the project reports that 6 percent of the U.S. adult population (including Internet users and non-users) has created blogs. “That’s one out of every 20 people,” states a project press release. “And 16 percent of all U.S. adults (or one in six people) are blog readers.”

Bloggers might think that kind of data would require Pew to have a crisp definition. Think again.

“The Pew actually allows respondents to decide themselves,” says Pew project director Lee Rainie on the fine art of defining a blog. “I would say absolutely we’re dealing with a term that is not particularly well-defined because blogging is a platform. Blogs can be so many different things to so many different people. The definition needs to be more about structure than content.”

Jonathan Carson of BuzzMetrics, meanwhile, likes to point out on his blog that according to the latest data from Nielsen//NetRatings, almost two-thirds of blog readers don’t even realize they are reading a blog. And the fuzzy logic behind most blog definitions creates additional headaches even for those inarguably in the know.

In summer 2005, Forbes.com’s “Best of The Web” gave their blessing to blogs in 20 categories. One of its top political sites was writer Andrew Sullivan’s AndrewSullivan.com. The site has many blogging characteristics — including reverse chronological order and from-the-hip attitude — but lacks the comments or instantaneous feedback features that Calcanis considers critical to a true blog.

The Drudge Report — not named one of the best by Forbes.com — is perhaps the best example of blogging’s lawless, malleable maw. Considered by many to be a top political blog, the Drudge Report is really nothing more than a set of links with attitude. There’s the occasional “developing” story on the site, presumably unfiltered, but no comments feature at all.

Pictures Tell The Story

As bloggers turn to multiple media — audio, video, photos, Flash — these interactive elements further tweak the definition of “blog.”

Lane Hickenbottom of the Sheridan Press in Wyoming, for example, has been posting photos to a photographic journal called VIEW since March 2002. The pictures are often breathtaking, but textual postings and comments are not at the heart of the site.

Four journalists at the Knoxville News Sentinel have extended the idea to video with Random This. The site defines itself as “a place where we post short movies that reflect our lives and our experiences in East Tennessee. So you’ll find a range of video (updated weekly!), that explores the curios and quirks we see in our lives and surroundings.” Web producers use digital video cameras to shoot then post short movies on their “vlog.” One short showed a producer learning to fire a gun at shooting range. And the site actively encourages viewers to submit their own videos.

Journaling Journalists

Defining “blog” can be especially daunting for a working journalist.

“We’re trying to … come up with a definition, a concept, a philosophy of how we want to do it and the best way to do it,” says Chicago Tribune online editor Ben Estes. “I can’t give you a definition because we’re still figuring it out.”

Consider the split-personality experience of Washingtonpost.com staff writer Robert MacMillan on Random Access.

“I really like reading your blog,” a reader recently wrote to me.There must be some mistake, I thought. Random Access is a column.

Well, a column or blog is in the eye of the reader. I’ve gotten plenty of praise and scorn for things I’ve written about in this space, but the name for this daily publication tends to vary depending on who’s writing. I have a blog, a column, a daily article, a story. …

To me it’s all the same. Some days this column comments on news that shows up in other publications. On others, all the reporting is my own. Sometimes, like today, I dispense with the reporting and just ramble.

Chicago Tribune columnist and blogger Eric Zorn has been pumping out his blog for two years, long enough to make him downright grizzled in a blogosphere that journalists in general are only beginning to grok.

“I look at it as a hybrid medium somewhere between broadcast and print,” Zorn says. “It strives for the immediacy of broadcast, with the elegance and accessibility of print. It’s very difficult for print people to get their minds around the idea of something with high standards but not as high as print. It’s OK to put something up on the Web with a typo — and that’s not nearly the disaster if you do in print because you can go back and change it. Blogs also allow closer to real-time information commentary. There’s a debate going on out there about whether it’s a new medium or the old medium repackaged. At some point, all forms of communication come from the same stump in the ground.”

Print journalists have a particular problem with blogging: the loss of control — embodied in multiple editing layers — at the heart of serious journalism. So some journalists have moved cautiously in opening their blogs to unfiltered commentary. After two years of blogging, Zorn just began taking comments that he checks before they go online.

The “NBC Nightly News with Brian Williams” goes behind-the-scenes with its The Daily Nightly blog, but eschews posts from the public entirely — there is no comment function.

In contrast, the editorial board at The Spokesman-Review in Spokane, Wash., founded its Ask the Editors blog specifically with the intent to “answer readers’ questions about The Spokesman-Review’s editorial decisions and operations.” E-mailed reader comments and editors’ answers comprise the blog, in a Q-and-A format.

Then some sites, like Free Republic are specifically devoted to comments and dedicated not to any individual blogger but to the proliferation of politcal philosophy. “Free Republic is the premier online gathering place for independent, grass-roots conservatism on the web,” according to the blog.

Beat Blogs

Blogs will continue to morph as the ease and immediacy of blogging tools all but eradicate the barrier to entry. Corporate blogs are legion now, and marketers have realized blogging is becoming a power tool. There are companies like Weblogics Inc. and Gawker Media that are gathering variegated blogs together under one roof, the better to create critical mass and to attract advertisers.

But the heart and soul of blogging is the individual and/or the group of individuals opining on the fly and responding post-haste to one and all. In what might be the most lasting permutation for journalists, that focus has thrown blogging into beat coverage by an individual, a pair, or a team of reporters.

On Austin360.com, part of Statesman.com, the Austin American-Statesman Bevo Beat is devoted to “news and notes on all things burnt orange from our [University of Texas] Longhorn beat writers.” The St. Petersburg Times puts food coverage under the Stir Crazy blog written by food editor Janet K. Keeler and Times restaurant critic Chris Sherman. In the United Kingdom, Guardian Unlimited is focusing coverage around beat blogs as well.

The Image of Blogs

Because of the level of activity and creativity, the negative image of blogging in the mainstream media seems to be fading away as blogging becomes more popular.

“It’s definitely shifted,” says Bruce Koon, Knight-Ridder Digital’s executive news editor, about the negative image of blogs in newsrooms.

“There was skepticism at first. I approached my editor and editor in chief because they weren’t really up on it,” says the Chicago Tribune’s Eric Zorn. “This was two and a half years ago. They wanted to know what blogs were and how I could use them. They had to be convinced.”

Now, Zorn says, “I don’t hear negativity from colleagues.”

Tribune editor Estes is intrigued by the intersection of blogging and journalism — how each one can make the other one better under the right circumstances.

“One of the things we took a look at was what happened on the day of London bombings,” Estes says. “How organizations responded with blogging — with readers on the Underground submitting their photos, constantly updating that event. I’ve heard that in the same way [the terrorist attacks of] 9/11 solidified Web news coverage, that did the same thing for blogging — it really showed the promise of what you can do when you do it right. You have to figure out how to explore all the angles, and let your readers help you cover your own event, even when your own journalists are also covering the event.”

Lex Alexander, the citizen journalist coordinator at The News-Record in Greensboro, N.C., sees the melding of newsroom and community as having a profound long-term effect on both.

“We’re transforming from the traditional newspaper with an online component to a more cooperative newsgathering partnership between professionals on our staff and members of our community,” says Alexander. “Blogs are an important tool but part of a larger mission. … I think in the big picture, when the framers of the Constitution put in freedom of the press, blogs was what they had in mind. They understood freedom of the press not so much as a literal press but as a means of communication. Freedom of speech is the freedom to convey ideas by other means. Blogs are an individualized mechanism to do that.”

Jeff Jarvis illustrates his BuzzMachine blog with a mammoth newspaper printing press. Even in blogging, a picture is worth a thousand words.

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Search Engine Optimization vs. Google Pay Per Click

Search Engine Optimization vs. Google Pay Per Click

IN the past six months, I’ve audited over 100 AdWords accounts. I wasn’t surprised to discover the better performing accounts were the ones with better Quality Scores … I WAS surprised when I realized there was a definite difference in PPC results for clients actively engaged in (best practice) Search Engine Optimization!

I used to advise people very strongly to hold off on their search engine optimization efforts until after their initial pay per click (PPC) work was done. That’s because I thought it was essential to identify your “Money Keywords” first … so all your SEO dollars could focus on these.

However, the way things have been evolving, Google now seems to seriously consider your level of “authoritativeness” across the entire vocabulary of your market when they evaluate your PPC Quality Score.

Given the increasingly shark infested, brutally competitive environment which AdWords has evolved to become, it’s now almost essential to have an authoritative site for your market in order to accomplish anything in PPC.

Pay per click prices for the “stand alone” site, not well integrated into the community of the market it intends to serve are becoming just too high for most vendors to make a go of it.

Moreover, the ongoing bidding wars in PPC make it almost essential to “dollar cost average” by including organic, free traffic in their overall strategy.

I’m therefore now recommending a mixed approach to Internet marketing. If you are focusing all your efforts on pay per click search marketing, now is the time to start paying attention to SEO as well.

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15 Common Mistakes in E-Commerce Design

15 Common Mistakes in E-Commerce Design

Selling online can open up huge new markets for many businesses. When your store can be open 24/7 and you can reach a global market without the costs of mailings and call centers, it can be a huge boon to your business. But there are plenty of things to consider when designing an ecommerce site. It’s not as simple as throwing up some shopping cart software and plopping products into a database.

There are tons of mistakes that online retailers make every day, all of them avoidable with a little careful planning. And even if you’re already committing some of these mistakes, most of them are easy enough to fix. Avoiding them will greatly improve the experience of your customers.

Below are 15 of the most common mistakes that e-commerce sites make, as well as advice on how to avoid or fix them. Take the advice under consideration before embarking on a new e-commerce project or when thinking over your current ecommerce site, and make efforts to follow the recommendations outlined here.

1. A lack of detailed product information

When you’re shopping in a brick-and-mortar store, you have the advantage of being able to pick up an item, feel it, look at it from every angle, and read any information on the packaging or labels. Shopping online removes that interaction. Ecommerce sites need to do the best they can to improve upon the in-store shopping experience.

How often have we gone to an online store and found their descriptions to be completely lacking? And if a customer is left wondering about the specifics of a product, they’re more likely to go look for the information elsewhere. And unless your site’s price is significantly lower than your competitors’, they’ll likely just buy from the other site.

What To Do About It

Provide as much product information as you can. Sizes, materials, weight, dimensions, and any other pertinent information depending on what the product is. For example, in an online clothing store, you might include the fabric type, sizes and colors available, a size chart (usually linked from multiple products), the weight or thickness of the item, the cut and fit of the item, care instructions, and comments about the brand or designer. Using descriptive words rather than simply technical terms can have a greater impact on the consumer.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

2. Hiding Contact Information

Consumers want to know that they’re dealing with a real company when they hand over their credit card information. They want to know that if they have a problem they’ll be able to talk to a real person and get the help they need. If your site doesn’t provide any contact information, or hides it so the consumer can’t find it easily, they’re less likely to trust your site, and therefore less likely to do business with you.

What To Do About It

Put your contact information in an easy-to-find place on every page of your website. The most obvious places to put your contact information are either in your header, the top of your sidebar, or in your footer. Provide multiple means of contact if possible. A contact form, email address, phone number, and mailing address all add to the level of customer trust. Remember, too, that the more expensive or technical the product you’re selling, the more likely a consumer is going to want more contact information.

Examples

ecommerce screenshot

ecommerce screenshot

3. A Long or Confusing Checkout Process

This is one of the most damaging mistakes an ecommerce site can make. You have to make it as easy as possible for your customers to hand over their credit card information and complete their order. The more steps you put between them placing an item in their cart and actually paying for it, the more opportunities you give them to leave your site without completing their purchase.

The ideal checkout process includes a single page for consumers to check their order and enter their billing and shipping information, and a confirmation page before they submit their order. Anything more than that is only an obstacle to completing the checkout process.

What To Do About It

Follow the ideal model as closely as you can. If you have to include other pages, try to make them as quick and easy to fill out as possible. Combine pages if you can, and use two-column layouts for certain sections (like putting billing and shipping information next to each other) to make pages appear shorter.

Examples

ecommerce screenshot

4. Requiring an Account to Order

This ties in directly to the previous item. If you require a customer to sign up for an account before they can place an order, it’s another obstacle you’ve placed in their path. Which is more important to you: getting the order or capturing customer information? Remember that the second option may mean losing some customers.

What To Do About It

There’s an easy fix for this. Instead of requiring a customer to sign up for an account before they order, offer them the option at the end of their ordering process. Give them the option to save their account information to make placing future orders easier or to track the status of their current order. Many customers will opt to save their information, and you won’t be driving away customers before they’ve completed their order.

Examples

ecommerce screenshot

ecommerce screenshot

5. An Inadequate Site Search Engine

If a customer knows exactly what they’re looking for, many will opt to use a search engine instead of sifting through categories and filters. You need to make sure that the search feature on your site works well, and preferably has filters for letting customers refine their results.

How often have you searched for a product on a large ecommerce site and been returned with hundreds of applicable results? While the variety of options can be nice, if half of those results are nothing like what you’re looking for, it’s more an inconvenience than anything else. Including a way for customers to filter their search results by category or feature eliminates this problem.

What To Do About It

Make sure the ecommerce software you’re using has a good built-in search engine, or look for plugins to extend its functionality. Ideally, an ecommerce search engine should let users search by keyword and then refine results based on the categories your site includes. Let users sort their search results based on standard criteria (most popular, highest or lowest price, newest item, etc.) as well as eliminating items that don’t fit within a certain category.

Examples

ecommerce screenshot

ecommerce screenshot

6. Poor Customer Service Options

This is similar to the hiding contact information bit above. You need to make it easy for customers to get in touch with you if they have a problem or question. Make it clear what the best way to contact you is if they have a technical question, a sales question, or they want to return an item. Offering a help request form for customers to fill out can instill more confidence than just an email address.

What To Do About It

Use a ticketing system for customer service inquiries, especially if you don’t have a phone number available. Make sure that you post a FAQ that covers common questions customers might have, like what your return policy is or what to do if they need to order parts or replacement items.

Examples

ecommerce screenshot

ecommerce screenshot

7. Tiny Product Images

Since consumers can’t physically handle the products you’re selling before placing an order on your website, you need to do as much as you can to recreate and improve upon that experience. Tiny product images don’t effectively do this.

What To Do About It

Either provide large images right on the product page or allow users to click on an image to zoom in. You want users to be able to view the image as large as is practical on an average monitor. This means an image that enlarges to 1024×768 pixels is a good size to aim for.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

8. Only One Product Image

Unless your product is delivered digitally (and even sometimes if it is), you’ll want to provide multiple images from different angles. An image in each color, of the front, back, and sides, and even detailed shots of specific features can all go a long way toward making a consumer more likely to buy from you.

What To Do About It

This one’s simple: include more images. Four or five images of each product are ideal, offering enough views to allow a consumer to feel comfortable that they know exactly what they’re getting.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

9. A Poor Shopping Cart Design

Your shopping cart is an incredibly important part of your ecommerce website. It needs to allow users to add multiple products, to revise the quantities or other options about those products, and it needs to remain transparent at the same time. Not exactly the easiest thing to do, right?

What To Do About It

Make sure your cart lets a user add an item and then return to the last page they were on. Even better: allow them to add an item to their cart without ever leaving the page they’re on (by using a mini cart). Let your customers edit the quantities of items in their cart or remove an item from their cart. And let them preview what shipping charges will be before they start the checkout process.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

10. Lack of Payment Options

There are plenty of sites out there that only allow users to pay with Visa or MasterCard, or to only pay with a PayPal account. There’s no reason for this anymore. What about the person who has an AmEx and doesn’t have or want a PayPal account? What about the person who doesn’t have a credit card and wants to pay straight from their bank account? You need to provide as many payment solutions as is practical to optimize the number of orders you get.

What To Do About It

Use a payment service that lets customers pay with each major credit card, and preferably also with an electronic check. Adding a PayPal checkout option increases the choices your customers have, making them more likely to purchase from you. Considering different consumers have different preferences when it comes to making online payments, catering to as many as you can means you’ve expanded your customer base.

Examples

ecommerce screenshot

11. Not Including Related Products

You’ve probably noticed when you go to a brick and mortar store that they group similar products together, or otherwise make it easy for you to find products that are related to you. They’ll put a battery display in the electronics section, or include cell phone cases near the cell phones. The same can be done on your website, and can increase add-on sales for you business.

What To Do About It

Use an ecommerce platform that lets you include related products on product description pages. A platform that will let you manually choose related products can also give you a big advantage, since you may see relations that a software program doesn’t (such as coordinating clothing pieces to create an outfit).

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

12. Confusing Navigation

There’s nothing worse than trying to find a product on a site with confusing navigation. Or even worse, an online store that doesn’t use categories or otherwise separate their merchandise to make it easier to find a specific type of product. The same goes for sites that have categories with no products in them or with only one or two items. Why even bother with a category?

What To Do About It

Think through your categories and navigation elements carefully before you start putting products in your catalog. Make sure that every category has at least a few products in it, or else group smaller categories together (or include them in larger, similar categories). Make it easy for customers to look through different categories, get to their shopping cart, and otherwise move around your site.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

13. Not Including Shipping Rates

There’s no good reason not to include accurate shipping rates on your site. I’ve abandoned purchases on numerous occasions because it said something like “We’ll email you with an accurate shipping quote for approval before processing your order.” When shopping online, I want to be able to complete my order all at one time, without having to wait around for an email to decide whether the shipping charges are too high. Include your rates on your site, no matter what.

What To Do About It

Most major shipping companies and the USPS offer shipping calculators on their website, and there are plugins or widgets available for most major shopping cart systems to figure shipping charges on your site. Use one. If you can’t use one for some reason, then use a flat shipping rate that’s high enough to cover whatever it is you need to ship. For particularly heavy or large items, you can always include a freight surcharge in the price (just be sure to indicate that’s where the additional cost is going).

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

14. Not Including Store Policies

Before a customer buys from you, they’ll likely want to know what your shipping policies, return policies, and other store rules are. And there’s no reason not to post this information in a FAQ or somewhere else on your site. Making your store policies clear upfront can save a lot of headaches later on from customers who are unhappy with an order they’ve placed.

What To Do About It

Use an FAQ or store policies section on your site to spell out exactly what your rules are for different kinds of customer interaction. It’s something that can save you tons of problems down the road.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

15. Not Putting Focus on the Products

The goal of an ecommerce site is to sell products (or, at least, that’s what the goal should be). If your site puts more focus on bells and whistles or the design itself, it’s not achieving that primary goal. Make sure your site displays your products first, and everything else second.

What To Do About It

Think about how products are displayed in brick and mortar stores. While an in-store or window display may show a lot more than just the products for sale, they all contribute to showcasing the products in their most flattering light. Do the same with your website. Make sure that every design element present is doing something to showcase your products in their best possible light.

Examples

ecommerce screenshot

ecommerce screenshot

ecommerce screenshot

Further Resources

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Does your company need a blog? Here’s some tips…

Does your company need a blog? Here’s some tips…

Are you thinking about setting up a blog but are unsure of how it will benefit your business? Steven Underwood, Head of Client Services at Online Marketing Agency Silverbean, says there are benefits to blogging and offers tips on avoiding potential pitfalls

When executed correctly, blogging can form a valuable part of your company’s online marketing strategy and can be a worthwhile extension to your corporate website.

A corporate blog can have many uses, including:

  • Sharing upcoming events
  • Presenting ideas and plans
  • Highlighting industry issues
  • Giving your staff a voice

There are many ways a blog could benefit your business:

  • Improved search engine rankings: The introduction of a corporate blog can help to improve your company’s presence in search engines such as Google, as long as it’s updated regularly with well-written content.
  • Gain feedback: A blog is generally a two-way process which means that people can add their views, opinions and advice to whatever you’ve written.
  • Show more personality: A blog provides a more informal medium to communicate with your stakeholders than traditional communication channels. By appearing more approachable, your business could engage more with customers and potential customers.
  • A good PR tool: Journalists are up against tight deadlines and so increasingly visit well-written blogs for potential news stories that will make interesting content for their publications.
  • Communicate more effectively and efficiently: The nature of a blog is that it provides an immediate way of communicating with your followers, so it can be a good way to get important information out to a lot of people within a tight timescale.
  • Get ahead of the competition: Be the first to set up a blog within your particular industry sector. A blog can add credibility to your organisation and will set you apart as forward thinking.
  • Cost-effective: As a communications tool blogging is very low cost, but if used to full advantage, has the potential for a high Return On Investment.

However, like most things in life there are downsides. Most of us will have read negative press about how a blog has damaged the reputation of a business through disgruntled staff making offensive comments, however for these few extreme cases there are many more successful blogs. There are also a number of ways a company can control the likelihood of becoming a victim of its own publicity.

The most important decision a company will need to make once they set up a blog is who will be responsible for writing it?

Including comments from a wide range of staff can provide readers with more entertaining and engaging content. However, this brings in the issue of trust because allowing someone to blog in your company’s name can increase the risk they will say something to damage your brand. You might want to consider introducing an approval process whereby copy is checked before being posted.

There is always the chance that a disgruntled former member of staff or former client will post something potentially damaging. If this happens, do not allow yourself or anyone else in your company to be drawn into an argument and, if needs be, remove the offending comments, or close comments for that particular article.

Finally, you must be prepared to invest time and effort into your blog, updating content on a regular basis, ideally at least twice a week. A corporate blog with out-of-date content can have a more negative impact on the perception of your business than not having one at all.

So, whatever business you own and whatever size it is, blogging can help your business on a number of levels, as long as you are aware of, and take measures to prevent, the potential pitfalls.

By Steven Underwood | www.silverbean.co.uk

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What is Search Engine Friendly Website?

What is Search Engine Friendly Website?

I have had numerous customers write to me asking why their web pages do not appear in the search engines even though they directly search for terms that should yield their page. More often than not, a quick visit to their site reveals that they have created a web page that is not search engine friendly.

The following is 7 steps checklist on how to make your website search engine friendly.

1. Add Page Title

Accurately describe the page’s content – Choose a title that effectively communicates the topic of the page’s content. Create unique title tags for each page – Each of your pages should ideally have a unique title tag, which helps Google know how the page is distinct from the others on your site. Use brief, but descriptive titles – Titles can be both short and informative. If the title is too long,
Google will show only a portion of it in the search result.

2. Add Meta Tags

Accurately summarize the page’s content – Write a description that would both inform and interest users if they saw your description meta tag as a snippet in a search result. Use unique descriptions for each page – Having a different description meta tag for each page helps both users and Google, especially in searches where users may bring up multiple pages on your domain (e.g. searches using the site: operator). If your site has thousands or even millions of pages, hand-crafting description meta tags probably isn’t feasible. In this case, you could automatically generate description meta tags based on each page’s content.

3. URL Structure

Use words in URLs – URLs with words that are relevant to your site’s content and structure are friendlier for visitors navigating your site. Visitors remember them better and might be more willing to link to them. Create a simple directory structure – Use a directory structure that organizes your content well and is easy for visitors to know where they’re at on your site. Try using your directory structure to indicate the type of content found at that URL. Provide one version of a URL to reach a document – To prevent users from linking to one version of a URL and others linking to a different version (this could split the reputation of that content between the URLs), focus on using and referring to one URL in the structure and internal linking of your pages. If you do find that people are accessing the same content through multiple URLs, setting up a 301 redirect from non-preferred URLs to the dominant URL is a good solution for this.

4. Add Site Navigation

Create a naturally flowing hierarchy – Make it as easy as possible for users to go from general content to the more specific content they want on your site. Add navigation pages when it makes sense and effectively work these into your internal link structure. Use mostly text for navigation – Controlling most of the navigation from page to page on your site through text links makes it easier for search engines to crawl and understand your site. Many users also prefer this over other approaches, especially on some devices that might not handle Flash or JavaScript. Use “breadcrumb” navigation – A breadcrumb is a row of internal links at the top or bottom of the page that allows visitors to quickly navigate back to a previous section or the root page. Many breadcrumbs have the most general page (usually the root page) as the first, left-most link and list the more specific sections out to the right.

5. Content is the King

Write easy-to-read text – Users enjoy content that is well written and easy to follow. Stay organized around the topic – It’s always beneficial to organize your content so that visitors have a good sense of where one content topic begins and another ends. Breaking your content up into logical chunks or divisions helps users find the content they want faster. Use relevant language – Think about the words that a user might search for to find a piece of your content. Users who know a lot about the topic might use different keywords in their search queries than someone who is new to the topic. For example, a long-time baseball fan might search for [nlcs], an acronym for the National League Championship Series, while a new fan might use a more general query like [baseball playoffs]. Anticipating these differences in search behavior and accounting for them while writing your content (using a good mix of keyword phrases) could produce positive results. Google AdWords provides a handy Keyword Tool that helps you discover new keyword variations and see the approximate search volume for each keyword. Also, Google Webmaster Tools provides you with the top search queries your site appears for and the ones that led the most users to your site.

Create fresh, unique content – New content will not only keep your existing visitor base coming back, but also bring in new visitors.

Offer exclusive content or services – Consider creating a new, useful service that no other site offers. You could also write an original piece of research, break an exciting news story, or leverage your unique user base. Other sites may lack the resources or expertise to do these things.

Create content primarily for your users, not search engines – Designing your site around your visitors’ needs while making sure your site is easily accessible to search engines usually produces positive results.

6. Add Test to Your Images, Flash and Video

Choose descriptive text – The anchor text you use for a link should provide at least a basic idea of what the page linked to is about. Write concise text – Aim for short but descriptive text—usually a few words or a short phrase. Format links so they’re easy to spot – Make it easy for users to distinguish between regular text and the anchor text of your links. Your content becomes less useful if users miss the links or accidentally click them. Think about anchor text for internal links too – You may usually think about linking in terms of pointing to outside websites, but paying more attention to the anchor text used for internal links can help users and Google navigate your site better.

7. Add Sub Titles

Imagine you’re writing an outline – Similar to writing an outline for a large paper, put some thought into what the main points and sub-points of the content on the page will be and decide where to use heading tags appropriately. Use headings sparingly across the page – Use heading tags where it makes sense. Too many heading tags on a page can make it hard for users to scan the content and determine where one topic ends and another begins.

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Why People Buy Online?

Why People Buy Online?

These are 4 main reasons why people buy online:

1.  Money Saving
2.  Convenience
3.  Physical and Emotional Relive
4.  To Fill Good About Themselves.

First Reason: Money Saving.

Simply put, people buy online because they can save. If you are looking for a new Nintendo DSi for your son, within 5 minutes you can find a dozen of websites offering this toy at competitive prices.

Second Reason: Convinience.

Most of us simply don’t have enough hours in the day to get everything done. We buy products in the hope of saving a few minutes or alleviating some mundane task. Saving time and effort is one of the reasons number of online stores grows 100% every year. If you are planing on launching your own online store here is a tip for you: show people how your product saves them time and reduces effort and you’ve got a great angle to help increase sales.

Third Reason: Physical and Emotional Relive.

Online pharmacies succeed, even though they represent a risky proposition, because people with physical problems need medicine and can’t afford to get it any other way. We buy online because we hope that our worries will be taken away from the transaction.

Fourth Reason: To Fill Good About Themselves.

Why do you think people buy stylish clothes, perfume, books on how to pick up women, or acne treatments? They buy these, and thousands of other things, because they want to feel better about themselves and operate more confidently in social situations!

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Non Profit Website Design: Examples and Best Practices

Non Profit Website Design: Examples and Best Practices

Non profit websites share many of the same best practices as any website. They need to be user friendly, easily navigable, and use appropriate fonts, colors, and other design elements. But often a non profit website needs to offer more than your typical corporate site.

A non profit’s website needs to make it easy to find out more about their cause, to donate money, and to become more involved. It needs to make it easy for media contacts to find the information they need and the contact information of key personnel. And it needs to do all this in a way that’s inviting to the organization’s targeted donors and/or volunteers.

Below are a list of best practices for designing non profit websites followed by some examples of non profit websites that are getting things right.

1. Make Your Site Donor-Friendly

Donations are a necessary thing for every non profit organization out there. Your website can be a great place to solicit donations, especially from new donors. It can also make it easier for recurring donors to make additional donations. In either case, you want it to be a simple and straight-forward process for people to give you money.

There are a few things to keep in mind when creating a donor-friendly site. First, make sure your donation page is prominently linked from your home page. Whether you do this with a special banner or button or simply make it prominent in your regular navigation, donors have to see where to donate before they can do so.

Second, make the actual donation process as painless as possible. Don’t require visitors to set up an account to donate. The donation process shouldn’t be any more complicated than any other online transaction. Other than information required to process their credit card or e-check, don’t require any other information. And use a single-page donation form if possible, with just one confirmation page. There’s less chance that there will be browser or connectivity issues if there’s only a single page to deal with.

2. Make Your Site Media-Friendly

Getting media attention can have a huge impact on a non profit organization. Whether the media attention brings in more donations directly or simply raises the profile of the organization, getting attention from journalists, bloggers, and anyone else with an audience is important.

Make it easy for journalists to find information about your organization. Include profiles of your board of directors, founder(s), and other key personnel. Make sure you include contact information (email and phone) for each of these key people. Have a downloadable media kit that includes everything your print media kit does.

Offer downloadable images from your site so journalists and bloggers don’t have to contact your and wait for a response. And include press-ready quotes, both from members and directors as well as outsiders. Make it clear that journalists and other organizations may use these items in news coverage without contacting the organization for prior permission.

3. Make Your Site Volunteer-Friendly

Make it easy for visitors to your site to find information on how they can get involved. There are plenty of people out there who might not have the money to make a donation but are still passionate about what your organization is doing.

Whether you provide detailed information about volunteering directly, steps people can take on their own, or just contact information for your volunteer organizer, make sure you don’t overlook this crucial bit of information.

Providing multiple means of contact makes it easier for volunteers to get in touch, so include an email address, phone number, and a web contact form if you can.

4. Make Sure Your Organization’s Purpose is Immediately Apparent

How many times have you gone to a website and not had a clue what the site was about? This happens all too often. Designers and clients often take for granted what visitors to their site will already know about their organization.

But considering how much information is pushed in bite-size pieces on sites like Twitter and Facebook, there’s no telling how much or how little visitors will know. With some organizations it’s easy enough to figure out what the organization is about just by its name, but for others it’s not so easy.

Putting an abbreviated mission statement right on the home page is one way to solve this. Another way is to put a prominent link somewhere on the home page that takes visitors to an about page that offers concise, plain-language (not “marketing-ese”) information about what the organization does.

5. Make Sure Your Content Takes Center Stage

Design on any site should be transparent, and especially so on non profit sites. That’s not to say your site can’t have an interesting design, just that the design should revolve around your content and your mission, not the other way around. Take into account the types of information you’ll be providing on the site and the formats that will be used.

Consider up front how much multi-media elements will be used, and whether they’ll be used on every page or just in special gallery sections. If you plan to post videos and photos on multiple pages, you’ll need to make sure your column widths other elements are complimentary to the kinds of media you want to use.

Make sure your columns are wide enough to accommodate YouTube videos, for example. If they’re not, any time you embed a video (or similar element), your site design will look haphazard (and some of your site content might end up covered up).

6. Make Sure Your Website is Consistent with Your Other Promotional Materials

Your logo should use the same logo and colors as your other promotional materials. Maintaining a consistent brand throughout your organization greatly increases your chances of being recognized in passing. Your website doesn’t have to (and probably shouldn’t) match your print promotional materials exactly, but echoing the look and feel of those materials increases brand identity.

Make sure the content is consistent, too. Proofread and copyedit your website content just as you do your print materials. While it’s easier to change content on a website, it still gives a negative impression if your site is riddled with errors and inaccuracies.

7. Know Your Site’s Purpose Up Front

The leaders of your organization (or whoever is in charge of the organization’s website) should make a list of what the goals for the site are before starting the design process. Is the site primarily to allow existing members to stay updated? Is it to solicit donations? Is it to get new volunteers or members? Is it to raise awareness in general?

Whatever your purpose is, knowing it and communicating it to your designer going into the design process will save headaches and delays down the road. Make sure everyone is on board with the same vision, too, so you don’t have to make unnecessary changes down the road, which saves both time and money.

8. Include a News Section or Blog

Including a blog or news section has a couple of big advantages for non profit sites. First, it gives people a reason to come back to your site. If you offer news about your organization and your cause, people who are interested in either will come back on a regular basis (or subscribe via RSS). This keeps your site visible and makes it more likely they’ll become more involved in the future (or stay involved if they are already).

Second, blogs and news sites are often quoted by other blogs and news sites. This increases the exposure for your site and will likely bring you more traffic.

Third, constantly-updated content increases your search engine visibility. This makes it easier for people actively looking for information related to your organization to find your site.

20 Examples Of Great Non Profit Sites

Greenpeace USA
The Greenpeace website does a lot of things right. Links for donating or becoming a volunteer are featured prominently in their side navigation. Their media center page is also displayed prominently. The site features integrated mutli-media content in the form of both slideshows and videos, as well as both blogs and a news section.

Kiva
The Kiva website has a very simple and straightforward design. Right at the top of the page they explain exactly what Kiva does, and they make it very easy for visitors to lend money. They also have a featured entrepreneur on their home page, further encouraging others to join. They also feature an “About” link prominently in the header, which then links to tons of additional information, including a press center.

New York City Coalition Against Hunger
The New York City Coalition Against Hunger offers up an excellent website. Links to volunteer and donate are featured right on the home page. In the top navigation they include prominent links to both their “Media” section and an “About” section. Recent updates from the NYCCAH Hunger Blog are also included right on the home page.

ASPCA
The ASPCA website makes it immediately apparent through images and small text areas on their home page what the organization is all about. Donation links are featured both in the main content area of the home page and in the top navigation. Links to the “Pressroom” and “About” sections are also included in the top nav. Links to additional resources are also featured prominently.

One
This is one of my favorite non profit sites. A multi-media slideshow is featured prominently on the home page, showcasing featured content. Links for more information, the issues the organization is interested in, and links to join or take action are all featured prominently in the top navigation and elsewhere on the home page. The site also includes a blog (featured on the home page).

The Michael J. Fox Foundation for Parkinson’s Research
The Michael J. Fox Foundation website offers a great home page that includes tons of great information without looking cluttered. Links for living with Parkinson’s, about the foundation, research programs, and how to help are included prominently in the middle of the page. A donation link is also included in the top navigation. And news both about Parkinson’s and the Foundation are also featured prominently on the home page.

Save the Children
The Save the Children website is an excellent example of getting a lot of information into a small space while keeping everything de-cluttered and user-friendly. Links to donate or sponsor a child are included in the top navigation as well as below the slideshow on the home page. There are also links to more information and for other ways to become involved featured prominently. Information on the site is presented in a concise and user-friendly manner, providing plenty of information in easy-to-read chunks.

Oxfam America
The Oxfam America website uses color to make their donation button stand out on the home page. While the majority of the site is designed in shades of green and tan but the donation link is orange. It stands out without being garish. News is prominently featured on the home page, along with plenty of information about what Oxfam does.

Natural Resources Defense Council
The NRDC website also makes use of color to distinguish between different sections of their site. The “Donate” and “Take Action” links are denoted in orange. “Blogs” are in green and everything else, including their “About” and “Policy” page links are in blue. Multi-media content is featured prominently on the home page, as is recent news.

Amnesty International
The Amnesty International site makes great use of color, including a bright yellow header and accents mixed with shades of gray and black. A slideshow on the home page shows current news and research. Links to join, donate, or take other action are featured prominently in the sidebar and a link to media information is included in the header. The home page also includes plenty of current news and resources below the main content up top.

The Nature Conservancy
The slideshow on the home page of The Nature Conservancy’s site is one of the best I’ve seen, offering up information about various programs and initiatives they support. The site also includes other multi-media content from the home page. Links to donate, become a member, volunteer and other ways to help the organization are highlighted in yellow in the sidebar, making them easy to find while still fitting with the understated overall site design.

Witness
Witness takes a slightly different approach to their site, as monetary donations are not their primary focus. They use their site to effectively solicit video contributions showing human rights violations from countries around the world. Links to news, their media archive, and ways to get involved (including training) are included prominently in the top navigation.

Product (Red)
The Product (Red) site features products that support the organization prominently in a slideshow on their home page. They also include links on other ways to get involved, their blog, and learning resources in the sidebar. The overall site design is simple, which is primarily achieved by the limited color palette (red, gray, and white).

Susan G. Komen for the Cure
This site makes great use of space in their header for highlighting important links, including ones to pages for women recently diagnosed with breast cancer, how to make a difference, and a page to share your own breast cancer story. The donation link is featured in the header, making use of a bright pink button where the rest of the header is gray. This is another site that features a slideshow prominently on the home page.

Take The Walk
The Take The Walk site makes great use of bold graphics and a slideshow on the home page to immediately capture visitor attention. A graphic showcasing how many miles have already been walked and how many left until they reach their goal is the main highlight of the home page. Below the graphic are the different ways people can contribute and the different causes for which they’re raising money.

Change.org
Change.org is a different kind of non profit site. Their aim is to raise awareness and get individuals to take action on a variety of different causes. Because of this, their “Causes” section is the most prominent feature on their site. Causes are featured in the main content of the home page as well as in the top navigation. Other prominent features are tools to help individuals get started with their own causes.

charity: water
The charity: water site is a great example of how simple but bold design can make a huge impact. The donate button is red, while the rest of the site employs black and dark gray navigation. Three images linked to different resources on the site make up the bulk of the home page, creating a huge impact without being complicated or fussy. Links for the media, getting involved, and other resources are easily found in the top nav.

The Breadline Africa Worldwide Blogger Bake Off
The Breadline Africa Worldwide Blogger Bake Off site is one of the more Web 2.0-ish non profit sites I’ve seen. It’s easy to find information about the project right on the home page, including brief explanations of every aspect of the event. Links to join the bake off, donate, and to other resources are also featured prominently, as is a counter to show how much money has been raised so far.

Blog Action Day
The Blog Action Day site changes each year based on the cause being blogged about (as well as changing for updates before and after the actual event). In its current incarnation, it’s providing a recap of 2008’s Blog Action Day focusing on poverty. Statistics are prominently featured on the home page (including a chart showcasing the percentage of all blog posts that day focusing on the cause), as is a link to more information about what Blog Action Day actually is. The home page also includes a place to sign up for updates on the next event, press information, and information on how to donate.

Ducks Unlimited
The Ducks Unlimited site focuses on providing useful and relevant content more than anything else. The sidebar is filled with links on how to get involved, their photo gallery, newsletter, FAQs, and about information. A “Join” button is featured prominently in the header but doesn’t detract from the overall design of the site. The top navigation is filled with more links to resources provided by the organization.

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What is Involved in Website Creation?

What is Involved in Website Creation?

Here is a list of steps that web designer takes on his way to a finish line. Not always, of cause, web development will involve all the following, but most of them for sure.

Development

  • Gathering of information related to site content
  • Website Name (Domain Name) Research
  • Competition Researched
  • Website Title Chosen
  • Website Host Research
  • Website Host Chosen and Registered $
  • Website Name Chosen
  • Website Name Purchase $
  • Website Structure and Organization Established
  • Link Exchange Researched
  • Link Exchange Page Set Up
  • Articles/Resources Provided/Researched
  • Articles/Resources Chosen
  • Advertising Inclusion Implemented
  • Search Engine Submission Prepared
  • Search Engine Submission Implemented $
  • Review Search Engine Submission Results (1-4 months after public release)

Design

  • Artwork Compiled
  • Logo Designed or Prepared as Digital Art
  • Color Scheme Research and Presented
  • Layout Design Research and Presented
  • Color Scheme Chosen
  • Layout/Design Chosen
  • HTML and CSS Coding Design
  • Content and Articles Added
  • Review Web Standards
  • Validate Code
  • Check Website with Other Browsers
  • Check Website with Other Computers
  • Check Website with Various Screen Resolutions
  • Edit and Review Website Presentation
  • Test Website (typically 2-4 weeks)
  • Test Links

Website Maintenance

  • Frequently Update
  • Check for Errors
  • Add Link Exchanges
  • Check for Bad Links
  • Keyword Review and Update
  • Check Link Popularity
  • Review New Technology
  • Review Web Standards and apply
  • Check Site Statistics
  • Add New Content
  • Check Links
  • Validate Code
  • Re-Submit Site to Search Engines
  • Check Web Page Descriptions
  • Check Web Page Titles
  • Review Meta Tag Standards and Update
  • Review Top Searches from Search Engines (potential new content ideas)

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